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Terms and Conditions

Introduction

March 23, 2024

Welcome to **Neil DC – Web Specialist Pro**. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use Web Specialist Pro’s services if you do not accept all of the terms and conditions stated on this page.

Definitions

**Company** (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Web Specialist Pro.

**Service** refers to the services provided by the Company.

**Website** refers to Neil DC- Web Specialist Pro, accessible from www.neildc.com

**You** means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Services

The Company provides the following services:

  1. **Web Development**: We offer comprehensive web development services to create and manage your website. This includes designing, coding, and modifying your website, from layout to function, according to your specifications.
  • **Web/Hosting Maintenance**: We provide maintenance services to ensure your website is up-to-date, functioning properly, and providing a good user experience. This includes regular updates, security checks, and troubleshooting.
  • **SEO Optimization**: We offer SEO optimization services to improve your website’s visibility on search engines. This includes keyword research, on-page optimization, link building, and reporting on your site’s performance.

Terms Of Service Completion and The Payment Policy

All services provided by the Company are subject to a fee, payable by You. The specific payment terms for each service will be provided in a separate agreement. All payments are due upon receipt. If the payment is not received or payment method is declined, the client forfeits the services.

Web Development Service:

  • Satisfaction Affirmation: The Client hereby confirms that the services rendered by the Independent Contractor have been performed in accordance with the agreed-upon standards and specifications. The Client acknowledges that all contractual obligations have been satisfactorily fulfilled by the Independent Contractor.
  • Service Approval and Final Acceptance: By making the payment, the Client signifies their approval of the completed web development services. The Client affirms that the delivered services align with their expectations and that the project has reached its successful conclusion.
  • No Refund After Payment: The Client understands and agrees that once payment is made, it constitutes full and final compensation for the completed web development services. As the services have been rendered to the Client’s satisfaction, no refunds will be issued for the completed work or project.
  • Post-Completion Modifications Subject to Warranty: The Independent Contractor agrees to provide limited modifications to the delivered services for a period of 30 days following the completion of the project and receipt of payment from the Client. These modifications will be carried out in accordance with the terms specified in the Warranty section of this agreement and are intended to address minor adjustments or corrections as requested by the Client.

Web Maintenance Service:

  • Satisfaction Affirmation: The client confirms that the independent contractor properly performed the monthly web maintenance services according to the agreed-upon standards and requirements based on the contract.
  • Service Approval and Final Acceptance: By making the payment, the client signifies their approval of the completed monthly web maintenance services. The client affirms that the delivered services align with their expectations and that the task has reached a successful conclusion.
  • Refund Policy: If the client is not satisfied with our services within one week, they are eligible for a refund of 80% of the total amount paid. However, it’s important to note that this refund policy is only applicable within the first week of service.
  • No Refund After Payment Completion: The client acknowledges and agrees that once the payment has been made, it represents the full and final settlement for the completed monthly web maintenance services. No refunds will be issued for the work that has been completed and delivered. This policy is in effect immediately after the initial one-week period.

WARRANTY

  • Warranty Period. The Independent Contractor warrants that the website and all its components will be free from defects in workmanship and functionality for a period of 30 days from the date of the website’s launch (the “Warranty Period”).
  • Scope of Warranty. This warranty covers any technical defects or malfunctions in the original website design and code as delivered by the Independent Contractor. Additionally, small revisions and updates of content will be applied at the discretion of the Independent Contractor.
  • Warranty Claims. If the Client identifies any issues that they believe are covered by this warranty, the Client must notify the Independent Contractor in writing within the Warranty Period.
  • Remedies. Upon receipt of a valid warranty claim, the Independent Contractor will, at their discretion, either repair the defect, replace the defective element, or provide a workaround solution at no additional cost to the Client.
  • Exclusions. This warranty does not cover issues caused by:
    • Client’s misuse, alteration, or damage to the website after acceptance.
    • Third-party actions or services not provided by the Independent Contractor.
    • Any changes made to the website by the Client or third parties that affect the functionality as delivered by the Independent Contractor.
    • Any extensive revision or updates on function and web pages according to the independent discretion.
  • Limitations. The remedies provided above are the Client’s sole and exclusive remedies for any breach of warranty.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of the Company. Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

Privacy Policy

For information about how we collect and use personal information, please refer to our Privacy Policy on our website. We will not use or share your information with anyone except as described in this Privacy Policy.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
    • Search engines;
    • News organizations;
    • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
    • Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

Cookies

We employ the use of cookies. By accessing Web Specialist Pro, you agreed to use cookies in agreement with the Web Specialist Pro’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website.

License

Unless otherwise stated, Web Specialist Pro and/or its licensors own the intellectual property rights for all material on Web Specialist Pro. All intellectual property rights are reserved. You may access this from Web Specialist Pro for your own personal use subjected to restrictions set in these terms and conditions.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us at webspecialist@neildc.com.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect.